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Case studies, written the way we’d want to read them.

Each one covers the situation, what we did, what we found, what changed, and at least one thing that didn’t work. Client names appear only with written permission; otherwise we anonymize and keep the details honest.

Public sector · 2026

Routing permit referrals by geography instead of by inbox

A coastal county's development referrals were routed by hand to eleven review agencies. We built a boundary-aware routing layer that gets each referral to the right desks on day one.

10 weeks · 2 people · PostGIS, Claude, FME